Dear Gary,

I am retired, however I had worked the units at the Milwaukee County Behavioral Health Division and after mastering Verbal Defense and Influence, I did not have to put anyone in restraints for three years. I also helped other nurses get their patients out of restraints quicker. Thank you, Gary. By using the principles of Verbal Defense and Influence on the doctors, nurses, guards, aids and of course the patients, you not only made my job easier, you made it fun.

-Anonymous

Vistelar Group –