Gerard O’Dea, our Vistelar Director of European Operations, just sent us this video on health care training that he is currently conducting in the Middle East.

 

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He talks about the difficulty in providing healthcare in an environment filled with so many different cultures, languages, and professional disciplines. If you have been to an emergency room lately in any large urban hospital, you have probably noticed the same issues.

Gerard believes that our communication training based on treating people with dignity and showing them respect is the key and Verbal Defense & Influence is the answer.

Watch the video and let us know if you think that Gerard got it right. You can provide your comments below.

 

Vistelar Group –